Shipping policy
At Daisy Markets, we aim to deliver your pet products quickly and safely. Please read our Shipping Policy to understand how we process and deliver your orders.
1. Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We partner with trusted carriers to ensure safe delivery. Estimated delivery times are as follows:
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Standard Shipping (Domestic): 3–7 business days
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Standard Shipping (International): 7–15 business days
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Express Shipping: 1–4 business days (where available)
Note: Delivery times may vary due to weather, customs clearance, or carrier delays.
3. Shipping Rates
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Shipping costs are calculated at checkout based on weight, location, and selected shipping method.
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Free shipping is available for orders over [Your Free Shipping Threshold].
4. Tracking Your Order
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Once your order ships, you’ll receive a tracking number via email.
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You can track your order directly on our website or through the carrier’s tracking page.
5. International Shipping
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We ship to most countries worldwide.
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Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
6. Wrong Address or Failed Delivery
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Please ensure your shipping address is correct at checkout.
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We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Damaged or Lost Packages
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If your package is damaged or lost in transit, contact us within 7 days of delivery (or expected delivery date) so we can assist you.
8. Contact Us
For questions about shipping, please contact us:
📧 daisymarkets@outlook.com
📞 +447778383728